Report of the Directors
Business Review

Product Stewardship

Product stewardship involves an integrated approach to products, materials and services management designed to assess objectively and then minimise or eliminate the environmental and health related impacts of products.

As part of our commitment to sustainability, we fully acknowledge that all the chemicals we use and produce must be managed responsibly. Our product stewardship systems are aligned to a key target in the Strategic Approach to International Chemicals Management (SAICM). This is to ensure sound management of chemicals throughout their complete life cycle, so that ‘chemicals are produced and used in ways that minimise significant adverse impacts on human health and the environment’.

Johnson Matthey maintains a long standing commitment to product safety and conducts systematic and rigorous evaluations of both new and existing products. Our product stewardship management systems focus on the characterisation of any risks associated with product use, a thorough determination of related risk management measures and mechanisms to effectively communicate this information outside the company. We work in cooperation with industry partners and customers, regulators and non-governmental organisations to strengthen confidence in our products.

Johnson Matthey’s businesses have management systems in place which assess the health and safety impacts of products during their various life cycle stages. These include coverage of:

Product Stewardship Performance in 2011/12

A systematic product responsibility reporting scheme (conforming to the Global Reporting Initiative Sustainability Reporting Guidelines) is used to monitor the performance of our operations and maintain surveillance of the company’s products and services. In 2011/12, there were no notifications of significant end user health effects involving our products and no major incidents or environmental releases during our product distribution were recorded. No product recalls occurred for safety reasons. There were a total of three self detected incidents of non-compliance with standards or codes of practice covering product hazard communication which were resolved internally by the businesses involved.

During the year enhanced internal product stewardship systems for reviewing new and existing products were launched and are being implemented by our businesses. These new systems incorporate industry best practice guidelines and set schedules for product reviews at the pre-commercialisation stage and thereafter. They also place increased focus on supporting our supply chains, for example through conducting end use risk assessments. Updated policies and guidance covering restricted substance management and products that are subject to trade controls were issued to our businesses globally. We also published additional new health protection and environmental information for precious metal containing products for our supply chains.

Further training and technical support for our established internal product stewardship programme covering chemical exposure management were introduced this year as we work to reduce chemically related occupational illness within our workforce to the lowest level feasible.

In response to interest from our stakeholders and as part of our voluntary product responsible care efforts, Johnson Matthey has continued to fund and participate in the Pgm Health Science Research Group. Further details are provided in the Stakeholder Engagement section.

Product Stewardship Priorities for 2012/13

Johnson Matthey remains committed to driving improvement in product sustainability and effective product stewardship in the external supply chain and within our operations.

The key activities for 2012/13 to address product stewardship improvement through the group’s ten year EHS strategy are to:

During 2012/13 we will also build on our capability to track and manage new regulatory initiatives, for example those in Asia, and to better respond to our supply chains and other external stakeholders on product sustainability. We will also continue to support the work of our businesses to develop a minimum standard set of EHS data for all bulk products marketed at lower production volume (i.e. approaching 1 tonne per annum).

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