Report of the Directors
Business Review

Social Aims and Targets

We will continue to improve our recruitment processes on a global basis to ensure that we are well placed to recruit high calibre employees in all our regions. Plans are underway to further develop our online presence and use digital media to enhance users’ experience and encourage interest in our business.

Alongside our efforts on recruitment, employee training and development at all levels will remain a key priority to ensure we retain high potential and high performing staff and equip them with the technical and leadership capabilities needed to achieve the long term goals set out in our strategy. Plans are in place to launch a number of new training modules in 2012/13, including those to support the group’s Manufacturing Excellence programme and leadership development in China.

Community investment remains an important aspect of building a sustainable business and following the launch of the community investment strategy and policy, work will continue to support our operations around the world in developing their community programmes. We will also start to track additional performance metrics, for example employee volunteering days, with a view to reporting this data in future years.

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