Report of the Directors
Business Review


Health Performance in 2012/13

During the year we continued to develop our corporate and facility health programmes and have made good progress towards our long term health improvement goals.

The proportion of facilities globally that reported that they had complied with the requirement to conduct an annual sustainable health review and improvement planning process in 2012/13 was 89%, broadly the same as last year.

We use a ‘health scorecard’ system to rate the level of implementation of preventative programmes against our corporate standards and all sites completed their scorecard review during the year. The scorecard features 14 key elements of health programmes that align with our most significant health risks. Further progress was reported with an increase in the proportion of sites achieving a best practice level of performance for eight of the 14 programme elements. However, we noted a reduction in the proportion of sites reporting best practice performance for chemical exposure management and exposure monitoring programmes, indicating the need to further reinforce effective implementation of these elements.

We achieved a further reduction in the annual incidence of employee occupational illness cases in 2012/13. The incidence of employee cases reduced from 3.5 cases per 1,000 employees in 2011/12 to 2.7 in 2012/13 (0.13 cases per 100,000 employee work hours in 2012/13). This exceeds the Sustainability 2017 target we set in 2008 to reduce the incidence by at least 30% by 2013/14, and represents a 49% reduction over that time. As a result of this good performance and to drive further improvement, from 1st April 2013 we have reset our Sustainability 2017 target to zero occupational illness cases.

There were three cases of occupational illness affecting contractors working at our sites reported during the year. This is an annual incidence of 1.8 cases per 1,000 contractors (0.1 per 100,000 work hours).

Supporting Health Performance Improvement

New group policies and guidance on platinum group metal (pgm) health effects and workplace noise were published this year. We also significantly strengthened our workplace noise programme to include specific noise control targets that exceed regulatory compliance requirements in North America and Europe. An updated regional policy and programme to prevent and manage platinum salt sensitisation was introduced at North American facilities, supported by a training programme for our environment, health and safety (EHS), human resources and occupational health professionals. The programme now includes detailed medical surveillance and case management guidelines to assist the occupational physicians who support facilities where pgm compounds are processed.

Ergonomic training courses have been held in North America, India and Europe and further events are planned for Asia in 2013 to complete the roll out of our ergonomic risk management programme.

The group’s Manufacturing Excellence programme, which focuses on improving the performance of our manufacturing operations, further supports the health management initiatives we already have in place. During the year, industrial hygiene advice was included in the Manufacturing Excellence review of Johnson Matthey’s pgm salts manufacturing plants. In addition, health and safety aspects of powder handling processes will form part of a Manufacturing Excellence best practice training course that is under development.

A rolling programme of health management reviews supports our sites in the development and implementation of effective programmes and performance indicators are used to determine the frequency and type of reviews. In 2012/13 health management reviews at 12 facilities were conducted by the Director of Group Health and, during these reviews, the self assessment of the heath scorecards from those facilities were validated. In July 2012 a Group Industrial Hygiene Manager was appointed to provide additional support and technical advice to our sites on health hazard control programmes. We have also been working to support the specific regional health programme improvement needs of our facilities in developing countries and in February 2013, the Director of Group Health and Group Industrial Hygiene Manager visited our three Indian manufacturing sites. During these visits, they shared advice on the implementation of the most relevant workplace programmes and provided specific refresher training on chemical exposure management.

Johnson Matthey has comprehensive programmes in place to prevent, identify and manage all types of occupational illness conditions at every facility. These include chemical related, musculoskeletal, mental health and physical agent related illnesses (noise and hand-arm vibration). The elements of these programmes are summarised in the table below (based on guidance provided in the Global Reporting Initiative reporting guidelines).

Occupational Illness Assistance Programmes

Programme recipients Education /
Counselling Prevention /
risk control
Workers Yes Yes Yes Yes
Workers’ families n/a n/a n/a n/a
Community members n/a n/a n/a n/a

Johnson Matthey is committed to transparent reporting across all aspects of our business. During the year we worked with the UK charity Business in the Community and participated in a benchmarking exercise of UK FTSE 100 companies to rate public reporting of employee engagement and wellbeing indicators. We were pleased to hear that Johnson Matthey ranked in the top five companies for its public reporting of such employee management programmes and we continue to aim for best practice reporting across all areas.

Read more about the benchmarking exercise.

Sustainable Health Improvement Priorities for 2013/14

After exceeding our Sustainability 2017 target this year to reduce occupational illness cases, our priorities will focus on coaching, engaging and motivating our people as we pursue our new target of zero cases. Our key activities in 2013/14 to further enhance health programmes as part of the group’s ten year EHS strategy are to:

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